Most common
problems & fixes

Is your Samsung R Z** letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance is not operating or temperature is too high

Power plug not connected correctly or temperature control not set properly

Verify power plug connection and adjust temperature control settings

Unusual noises from appliance

Appliance not level or foreign objects behind/under appliance

Adjust appliance legs for leveling and remove any foreign objects

LED light needs replacement

LED lamp has failed

Contact a service engineer for LED lamp replacement

Food blocking air vents

Food placed too closely in front of vents

Rearrange food to ensure free air circulation

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung R Z** Refrigerator up and running in no time.

1

Preparation for Installation

Ensure sufficient air exhaust at the refrigerator base and at the back wall. Do not cover air vent openings. Check that the floor can support the fully loaded refrigerator.

2

Location Requirements

Allow clearance to the right, left, back, and top when installing. This helps to reduce power consumption. Do not install the refrigerator in a place with temperatures lower than 10°C.

3

Initial Setup

Keep the distance between the refrigerator and the freezer about 5~7mm. Remove the front leg cover on both the refrigerator and the freezer by removing the screws.

View the rest of the steps

Eco-Friendly Delight

This Samsung fridge is a champion for the environment! The manual is printed on 100% recycled paper. Who knew saving the earth could start with your refrigerator?

Vacation Mode Magic

Ever had your fridge take a vacation while you do? With Vacation Mode, your Samsung fridge sets its temperature to an energy-saving 15°C. Now that's cool!

Troubleshooting

The Samsung R Z** Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Child Lock Activated

The Child Lock function is engaged, preventing any changes to the control panel settings. To deactivate, press the Child Lock button for 3 seconds. The indicator will turn off, and the panel will be unlocked.

Door Alarm

The refrigerator door has been left open for more than 2 minutes. Ensure the door is properly closed to deactivate the alarm. Press the Alarm button to turn off the alarm function if desired.

Power Cool Activated

The Power Cool function is active, rapidly decreasing the refrigerator's temperature. Press the Power Cool button again to deactivate the function. It will automatically deactivate after 2 hours and 30 minutes.

More Troubleshooting

Installation Requirements

Ensure sufficient air exhaust at the refrigerator base and at the back wall of the refrigerator. Allow clearance to the right, left, back, and top when installing. This will help reduce power consumption and keep your energy bills lower.

Temperature Settings

The refrigerator temperature can be set between 1°C and 7°C. The default temperature is 3°C. To set the desired temperature, press the Fridge button, and the temperature will change in the following order and display the desired temperature.

Vacation Function

Activate the Vacation function by pressing the Vacation button. The refrigerator will set the temperature to 15°C to minimize power consumption while you are away. The function deactivates automatically if you select the Power Cool function or adjust the temperature.

Child Lock Function

Deactivate the Child Lock function by pressing the Child Lock button again for 3 seconds. This feature ensures safety by preventing unintended use of the controls.

Side by Side Installation

For side-by-side arrangements, it is recommended to place the fridge on the right for best performance. Allow appropriate clearance and install spacers as provided in the installation kit for a perfect finish.

Safety Information

Before operating the appliance, please read the manual thoroughly and retain it for your reference. Use this appliance only for its intended purpose as described in the instruction manual. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Power Cool Function

Activate the Power Cool function by pressing the Power Cool button. This function speeds up the time needed to cool products in the refrigerator. It operates for 2 hours and 30 minutes to quickly cool the refrigerator.

Energy Saving Tips

Install the appliance in a cool, dry room with adequate ventilation. This will help in reducing power consumption and maintaining efficiency.

Maintenance Instructions

Do not directly spray water inside or outside the refrigerator. For LED lamp issues, contact a service engineer to replace it.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Use Proper Containers

Store food in covered or sealed containers to maintain freshness and prevent contamination.

Use Potable Water

Fill water tanks, ice trays, and water cubes only with potable water to avoid contamination and appliance damage.

Do Not Spray Water

Avoid spraying water directly inside or outside the refrigerator to prevent electrical shock or damage.

Ensure Adequate Ventilation

Make sure there is sufficient air exhaust at the refrigerator base and back wall by not covering air vent openings. Leave clearance on all sides when installing.

Avoid Obstructing Vents

Do not place food items too closely in front of the vents at the rear of the appliance, as this can obstruct free air circulation within the refrigerator.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Design and Installation

  • Type: Freestanding
  • Combination: Side by Side possible with R Z**, RR** models
  • Installation Clearance: 50mm at least on each side

Dimensions

  • Width: 1,010mm
  • Height: 1,175mm
  • Depth: 600mm

Temperature and Performance

  • Temperature Range: 1°C to 7°C for the fridge
  • Ambient Temperature Class: SN, N, ST, T
  • Power Cool Function: Speeds up cooling for 2 hours and 30 minutes

Features

  • Child Lock: Available
  • Vacation Function: Available
  • Interior Lighting: LED

Samsung R Z** and RR** Refrigerators: A Perfect Blend of Form and Function

The Samsung R Z** and RR** series refrigerators are the embodiment of innovative design and cutting-edge technology, tailored to meet the needs of modern households. These models offer a side-by-side configuration, providing ample storage space with a convenient layout that allows for easy access to your groceries. With advanced cooling mechanisms, these refrigerators ensure uniform temperature distribution, keeping your food fresh and nutritious for longer periods. Energy efficiency is at the core of their design, helping to reduce your carbon footprint while saving on electricity bills. Equipped with features like Power Cool, these refrigerators quickly lower the temperature to lock in freshness, and the Vacation function optimizes energy usage while you're away. Their sleek, free-standing design can seamlessly integrate into any kitchen decor, making the Samsung R Z** and RR** a quintessential addition to your home.